WordPress website hosting and care plans are how your website functions and stays tuned and smoothly running.
Two critical elements of your website are website hosting and care plan. Any site has many moving parts that must be kept in top condition for optimal efficiency. Think of it as your vehicle. You have tires, brakes, motor, transmission, A/C, lights, and so on. For your transportation to stay running conducting regular preventative maintenance extends the life of your car, protects its many moving parts, and keeps you safe. It is similar to a website. All websites need daily backups just in case something happens. The components that make your site function (plugins, theme, security) must frequently be updated.
Website Hosting
Your website with all of its information, parts, and images has to live somewhere. Think of your website hosting as the location your website resides. A reliable web host will have the technology, security, and functionality that will equip your site to function the best it can.
When someone clicks on a link to your website or that person uses your website address, her/his computer goes out onto the internet highway, finds your site, and then shares what you have with the viewer.
You want your website to be hosted by a company that is reputable, a proven track record of performance, technical support that cares about your site, security, and is built to host your WordPress website.
Care Plans
Taking care of your website is a must. You want your site to function, stay updated, and secure. Regular updates and checks are required to keep your website working well. Websites should have daily backups just in case something happens. It is better to be safe than to lose all the hard work put into your site.
Basic Care Plan
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Daily backups
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Updates
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--Theme
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--Plugins
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2 QuickFix support tickets per month*
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VIP Rates for technical support
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Fast secure site hosting
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SSL Certificate
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Site security scan & realtime monitoring
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Yoast Search Engine Optimization basic
Standard Care Plan
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Daily backups
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Updates
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--Theme
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--Plugins
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3 QuickFix support tickets per month*
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VIP Rates for technical support
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Fast secure site hosting
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SSL Certificate & maintenance
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Site security scan & realtime monitoring
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Yoast Search Engine Optimization basic
Premium Care Plan
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Daily backups
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Updates
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--Theme
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--Plugins
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5 QuickFix support tickets per month*
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VIP Rates for technical support
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Fast secure site hosting
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SSL Certificate & maintenance
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Site security scan & realtime monitoring
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Yoast Search Engine Optimization Basic
Supporting Information
* QuickFix Support Tickets (for supporting existing features and functionality) are included with all packages.
Emergency Response:
In general, we charge our VIP clients $100 per hour for any work done within weekly business hours ( 9-5), whereas our non-maintenance billing rate is $150 per hour. After hours VIP emergency work is $150 per hour. Non-VIP support is $175 per hour.
Technical Support
Our Care Plan customers get VIP client status. If you have an issue with the features or functionality on your current website that we can fix in 30 minutes or less, you can have us make changes using your plans support tickets each month at no charge.
For problems that take longer than 30 minutes to troubleshoot and, or resolve, we will let you know the prognosis before proceeding. If you want us to continue working on the issue, we’ll bill you at our VIP hourly rate for the additional time involved.
Refund Policy & Subscription Cancellation
You can cancel your plan at any time starting with the next billing cycle. To cancel your recurring subscription or request a refund please contact me to request cancellation.
IMPORTANT: You are responsible for the full subscription fee in the month in which you cancel, i.e., if you cancel your subscription in August, you are responsible for August fees. Your subscription for that month remains active and fully functional until the end of that month. After the end of the month, your account will cease to work and you will not be charged again. It is not necessary to wait until the last day of the month to cancel your subscription.
Care Plans billed monthly are an additional $15/month than the amount shown in the chart above.
Yoast SEO Premium is an additional $250 set up fee + current price of service when added to the Premium Care Plan + Hosting.
Premium security service is an additional $100 set up fee + current price of service when added to the Premium Care Plan + Hosting.